At Ethridge Quail Farm, we want your experience with our birds and eggs to be as smooth and transparent as possible. Please review the following policies and information:

1. Pricing
   All prices listed on our website reflect current rates and are subject to change without notice. We will honor the prices confirmed at the time your order is placed.

2. Returns
   Due to the nature of live animals and hatching eggs, we are unable to accept returns.

3. Permits & Compliance
   Customers are responsible for ensuring they have any required state or local permits for transporting or raising quail.

4. Shipping & Delivery for Hatching Eggs
   Eggs typically ship 3–7 days after the order is placed via USPS or FedEx. To help ensure you receive a full count, we include an additional 10% of eggs with every order. Shipping times are estimates and may vary due to carrier schedules or weather conditions.

5. Care & Responsibility
   Upon delivery, customers assume full responsibility for the care and well-being of the birds or eggs. We guarantee healthy birds and fertile eggs at the time of shipping/pickup or delivery, but factors beyond our control can affect outcomes, including hatch rates.

6. Health & Use
   All eggs are sold for hatching purposes only and are not intended for consumption.

7. Questions & Contact
   If you have questions about your order, shipping, or any of our policies, please contact us — we’re happy to help!

8. General

   Once our commercial facility is up and running by our expected date in 2026, Ethridge Quail Farm plans to obtain NPIP (National Poultry Improvement Plan) certification to ensure the highest standards of bird health and biosecurity.